My Fuzer: 

Customer service as fast as our telecom solutions

How to contact our Fuzer Customer Service +32 (0) 2 788 74 99

You have a contact person who you can contact if you have any questions. You will enjoy comprehensive support at any time of day, based on ITIL best practices.

  • Fill in the contact form

  • Send an e-mail to (describe the problem in details. You will receive an automatic e-mail with a ticket number)

  • Call us (keep your customer number or ticket number at hand and discuss your problem with your contact person)

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Frequently Asked Questions.

1. What if I don’t receive a ticket number ? 

Call us anyway, even without a ticket number. In that case, just keep your customer number at hand.

2. What if I have an urgent question ? 

Follow the steps described above. Tell your contact person that the problem is urgent. He/she will come up with a solution for you as soon as possible

3. What if I don’t know my customer number ? 

You can find your customer number on any invoice from Fuzer. It’s also on the automatic e-mail you receive from If you want to know your customer number, you can also request it from your account manager, from our head office or by sending an e-mail to the support address.

4. When will I receive an answer to my e-mail ? 

Fuzer guaranties a first reply to your request within the Next Business Day.

An administrative or sales related question?